Fisher Care Group Limited (“we”, “us”, “our”), registered in England and Wales with company number 07914544 and having its registered office at Henson House, Ponteland Road, Newcastle Upon Tyne, England, NE5 3DF, operates Bridge House (Bridge House (Elmwood) Limited) and Whitby Court (Whitby Court Limited). This privacy policy outlines how we collect, use, disclose, and safeguard your data when you visit our website and use our services.

Data We Collect

We may collect the following types of information:

  • Personal Identification Information: Name, email address, phone number, etc.
  • Technical Data: IP address, browser type, operating system, and other technology on the devices you use to access our website.
  • Usage Data: Information about how you use our website, products, and services.
  • Cookies and Tracking Data: We use cookies and similar tracking technologies to track activity on our website and store certain information.

How We Use Your Data

Your data is used for the following purposes:

  • To provide and maintain our service.
  • To notify you about changes to our service.
  • To allow you to participate in interactive features of our service when you choose to do so.
  • To provide customer support.
  • To gather analysis or valuable information so that we can improve our service.
  • To monitor the usage of our service.
  • To detect, prevent, and address technical issues.
  • For marketing purposes, including analyzing trends and personalizing advertising.


We use Google Analytics, a web analytics service provided by Google, Inc. (“Google”), to collect, monitor, and analyze the use of our site. Google Analytics uses cookies to track and report website traffic, helping us understand how you use our site.

Third Parties

  • We use Google reCAPTCHA for spam protection. Their privacy policy can be found here :
  • We use Google Analytics to track user sessions. Their policy can be found here:


We use anonymous cookies to prevent users from seeing the same popup repetitively in an attempt to make our users experience more pleasant while still delivering time sensitive messaging.

Cookie Name Usage Time
pum-709 Cookie used to prevent popup from displaying repeatedly on our forms.

1 month

_ga Google cookies to track user sessions on the website

Up to 2 years

Data Sharing and Disclosure

We may share your data:

  • With service providers who assist us in operating our website, conducting our business, or serving our users, as long as those parties agree to keep this information confidential.
  • For legal reasons, if required to do so by law or in response to valid requests by public authorities.
  • If we believe disclosure is necessary or appropriate to protect our rights, property, or safety, or that of others.

Data Security

We are committed to ensuring that your information is secure. We have implemented appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

Your Data Protection Rights

You have certain data protection rights, including the right to access, update, or delete the information we have on you. Whenever made possible, you can access, update, or request deletion of your Personal Data directly within your account settings section.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us at our registered address or through the contact information provided on our website.